Legal Information

Jeetwey Terms & Conditions — Fully in Bengali

Please read these terms and conditions carefully before using our platform. Everything is clearly outlined here — from account registration to payments, bonuses, and betting rules.

Last Updated: January 2026

Why Know the Terms & Conditions Important

Your Rights Are Protected

Reading the Terms & Conditions tells you exactly what Jeetwey is obligated to provide and where your rights apply. Without that knowledge, you may miss out on benefits you're entitled to.

Using Bonuses Responsibly

If you're unclear on bonus rules, you may run into issues trying to withdraw before meeting wagering requirements. Knowing the rules in advance helps you avoid that hassle.

Keep your account secure

Knowing what can get your account suspended or banned helps you protect both yourself and your account.

Pay with Confidence

A clear understanding of deposit and withdrawal limits, processing times, and the verification process ensures your transactions will never get held up.

Simple Dispute Resolution

Reading the Terms & Conditions is essential to knowing the right steps to take if an issue arises. We resolve all disputes fairly.

Responsible Gaming

Knowing our Responsible Gaming policy helps you enjoy the platform safely and find the right support whenever you need it.

Important Notice: By using the Jeetwey website or app, you are automatically considered to have accepted these Terms & Conditions. If any part is unclear, please reach out to our support team.
01

General Terms & Conditions

Jeetwey (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, and other gaming services to members in Bangladesh. These Terms & Conditions constitute a legally binding agreement between Jeetwey and all its registered members.

If you do not agree to these Terms & Conditions, please refrain from using our platform. Creating an account, logging in, or using any service on Jeetwey constitutes your acceptance of these terms.

  • Jeetwey reserves the right to amend these Terms & Conditions at any time.
  • Any changes will be announced on the website and the updated terms will take effect immediately.
  • Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
  • These Terms & Conditions are provided in Bengali for the convenience of our members.
  • Applicable laws and international gaming regulations shall take precedence in all cases.
02

Account Registration & Eligibility

To open an account with Jeetwey, you must meet the following requirements. We reserve the right to close any account opened in violation of these Terms & Conditions at any time.

  • Age Restriction: You must be at least 18 years of age to open an account. Accounts found to belong to users under 18 will be closed immediately.
  • One Account: Each individual may register only one account. If multiple accounts are found, all bonuses will be cancelled and the accounts may be closed.
  • Accurate Information: You must provide fully accurate information at registration — your name, date of birth, phone number, and address must all be verifiable.
  • Password security: Keep your account password strictly confidential. If you share it with anyone, you bear full responsibility for any resulting loss.
  • Geo-restrictions: Access from certain regions may be restricted due to international regulations beyond jeetwey's control.
The information provided at registration is cross-checked during KYC verification. Any mismatch may result in your withdrawal being put on hold. Please provide accurate information from the start.
03

Identity Verification (KYC)

To comply with international financial regulations, Jeetwey verifies the identity of all members through a process known as Know Your Customer (KYC). Withdrawals cannot be processed until KYC is completed.

Document Type Requirements Accepted Formats
National ID / Passport Identity Verification JPG, PNG, or PDF (clear image)
Proof of Address Current Address Verification Utility bill or bank statement
Payment Method Verification Mobile number match Screenshot or transaction receipt
Selfie verification Identity verification Selfie holding the document

KYC verification is typically completed within 24–48 hours of document submission. Our team may contact you during the process if needed. Submitting false documents is a serious violation under Jeetwey's Terms & Conditions.

04

Deposit & Withdrawal Policy

Jeetwey offers fast and secure transactions through Bangladesh's most popular mobile banking services. Deposits and withdrawals are easy via bKash, Nagad, and Rocket. Payment-related details are covered in full below under our Terms & Conditions.

Deposit rules:

  • Minimum Deposit: ৳100 (one hundred BDT).
  • Maximum Deposit: ৳5,00,000 (five lakh BDT) per day, subject to change based on KYC verification status.
  • Deposits are generally credited to your account instantly. If there is a delay for any reason, please contact support.
  • Deposits from third-party accounts are strictly prohibited — only use a mobile banking account registered in your own name.

Withdrawal Policy:

  • Minimum withdrawal: ৳500 (five hundred BDT).
  • Processing Time: Usually completed within 15 minutes to 24 hours.
  • KYC verification must be completed on your account before withdrawals can be processed.
  • Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
  • Withdrawals will be sent only to the same mobile banking account used for the deposit.
  • If suspicious activity is detected, withdrawals may be temporarily placed on hold pending an investigation.
Warning: Using another person's bKash/Nagad account for deposits or withdrawals will result in permanent account closure and forfeiture of all balances.
05

Bonus & Promotions Policy

Jeetwey regularly offers its members a variety of bonuses and promotional offers. Please read the terms and conditions below carefully before claiming any bonus. By accepting a bonus, you agree to these terms.

  • Welcome bonus: New members receive a 100% bonus on their first deposit. Minimum deposit is ৳500. The bonus is valid for 30 days.
  • Wagering Requirement: To withdraw a bonus, you must wager the bonus amount at least 20 times (20x). Individual bonuses may have their own separate wagering requirements.
  • Bonus abuse: Claiming bonuses through multiple accounts, exploiting the referral system, or engaging in bonus arbitrage is strictly prohibited.
  • Bonus Cancellation: If any violation is found, the bonus and all winnings derived from it will be forfeited.
  • Reload & Cashback: Existing members have access to regular reload bonuses and weekly cashback offers. Full terms for each are available on the Promotions page.
  • Tournament prizes: Separate terms apply for leaderboard and tournament prizes. Rewards are distributed within 72 hours of the final results announcement.
Before claiming any bonus, make sure to review its specific terms. Each bonus may have different wagering requirements, validity periods, and maximum bet limits.
06

Betting Rules

All members are required to follow certain fundamental rules and conditions for Sports Betting, live betting, and casino games on Jeetwey. These rules apply equally to all members.

  • Bet confirmation: Once a bet is confirmed, it cannot be cancelled or modified. Please verify all details carefully before placing your bet.
  • Odds changes: If the odds change before your bet is confirmed, you will be given the option to accept the new odds or cancel your bet.
  • Event Cancellation: If a match or event is cancelled, the stake for that bet will be refunded.
  • Match Manipulation: Any attempt to artificially influence the outcome of an event, or placing bets in connection with such activity, is strictly prohibited.
  • Maximum Win Limit: The maximum winnings from a single bet may be capped, and this limit can vary by game.
  • Technical Issue: If a bet remains incomplete due to a server or network issue, the decision will be made based on the log records.
07

Prohibited Activities

The following activities are strictly prohibited under Jeetwey's Terms & Conditions. Violations will result in permanent account closure and possible forfeiture of all balances.

  • Opening multiple accounts or using another person's account.
  • Using the platform for money laundering or any form of illegal financial transactions.
  • Using bots, automated software, or any hacking tools.
  • Attempting to steal or hack another member's account information.
  • Creating an account using a fake identity or false information.
  • Coordinated betting with the intent to abuse the bonus system.
  • Exploiting any bug or technical error in the platform's system to gain an unfair advantage.
  • Harassing, intimidating, or engaging in abusive behaviour toward other members.
Zero Tolerance Policy: If any of the above violations are proven, Jeetwey reserves the right to close the account without prior notice and, where applicable, pursue legal action.
08

Privacy & Data Protection

Jeetwey takes the protection of your personal data extremely seriously. Your information is collected, stored, and used in accordance with our Privacy Policy. For more details, please visit our Privacy Policy View the page.

  • Your personal data is never sold to any third party.
  • Your information is never shared unless required by law.
  • All data is securely stored using SSL encryption.
  • You may request an update to your personal information at any time.
  • Our Privacy Policy covers cookies and tracking in detail.
09

Responsible Gaming Policy

Jeetwey believes gaming should be a form of entertainment — to ensure it never becomes a problem, we actively promote responsible gaming as an integral part of our Terms & Conditions.

  • Deposit limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Self-Exclusion: You have the option to temporarily or permanently exclude yourself from the platform at any time.
  • Reality Check: Periodic reminders can be set up at regular intervals.
  • Support Services: If you're struggling with a gaming addiction, our dedicated support team is here to help.
  • We take active measures to prevent anyone under 18 from accessing our gaming services.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10

Account Closure & Suspension

Jeetwey reserves the right to close or temporarily suspend any account at any time. Members may also close their own accounts at their discretion.

  • Self-exclusion: You can close your account at any time by contacting support. Please withdraw any available balance before closing.
  • Closure for Violations: If your account is closed due to a breach of these Terms & Conditions, your balance may be forfeited.
  • Inactive Account: Accounts inactive for 12 consecutive months may be subject to a monthly maintenance fee.
  • Balance Refund: If an account is closed for legitimate reasons, any valid remaining balance will be refunded.
11

Dispute Resolution Process

If any issue or dispute arises, please contact our customer support team first. We always strive to resolve all matters promptly and fairly.

  • Step One: Contact us via email at [email protected] or through Live Chat.
  • Time Limit: Complaints must be submitted within 7 days of the incident.
  • Investigation: All complaints are investigated within 7–14 business days.
  • Final Decision: Jeetwey's decisions are considered final and binding.
  • All logs and transaction records will be used as evidence in dispute resolution.
12

Terms Updates & Contact

Jeetwey reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or platform notifications.

If you have any questions or feedback regarding these terms and conditions, please get in touch with us:

Live Chat
24/7 Support

Know the rules, stay safe Play on Jeetwey

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